"Enjoy Free Shipping on Orders Over $50! Shop now and save on your delivery within the USA."
SHIPPING, RETURN & REFUND POLICY
Effective Date: [12/20/24]
Website: www.skieslimited.com
At Skies Limited, we are committed to providing high-quality products and excellent customer service. Please review our policies carefully to understand our shipping, return, and refund processes.
📦 Shipping Policy
Order Processing Time
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Orders are processed within 2-3 business days from the time of purchase.
Shipping Time
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Standard Shipping: Estimated delivery time is 3-5 business days after processing.
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Free Shipping on Orders Over $50: Available for orders within the United States.
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Flat Rate Shipping: A $5 flat rate applies to orders below $50, with delivery in 3-5 business days.
Tracking Information
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Once your order is shipped, you will receive an email with tracking details.
Shipping Delays
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We are not responsible for delays caused by customs, weather, or carrier-related issues.
RETURN & REFUND POLICY
🔄 Return & Refund Policy
We accept returns in the following cases:
✅ Eligible Returns
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Items that arrived defective or damaged during shipping.
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Incorrect items received (wrong color, size, or style).
🚫 Non-Returnable Items
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Items returned due to buyer’s remorse (e.g., changed mind, ordered the wrong item).
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Opened, used, or washed products, unless defective.
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Personalized or custom-made items.
📌 How to Request a Return
If your item meets the return conditions, please follow these steps:
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Contact us within 7 days of receiving the product at 📧 skieslimited3@gmail.com.
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Provide the following details:
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Order number
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Photos or videos showing the defective, damaged, or incorrect item
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Brief description of the issue
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Once approved, we will provide return instructions.
📦 Return Shipping Cost
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If the return is due to our error (e.g., defective, damaged, or incorrect items), we will cover the return shipping costs.
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If the return is due to buyer’s remorse, the customer is responsible for return shipping costs.
💰 Refund Process
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After receiving and inspecting the returned item, we will process your refund within 7 business days.
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Refunds will be issued to the original payment method.
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If the returned item is in an unacceptable condition, no refund will be issued.
❌ Cancellation Policy
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Orders can be canceled within 12 hours of placing them.
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If an order has been processed or shipped, cancellations will not be accepted.
🔄 Exchange Policy
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We do not offer exchanges at this time.
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If you need a different item, please follow the return process and place a new order.
📞 Contact Us
For any questions or assistance, please contact:
📧 Email: skieslimited3@gmail.com
🌐 Website: www.skieslimited.com
Thank you for choosing Skies Limited!